Corporate Partners - Opteven UK

Behind the brands

Opteven administers some of the best-known warranty and roadside assistance schemes in the UK and Europe. We are trusted by car manufacturers, roadside schemes, insurers and automotive membership organisations. When you need help – it’s often our teams behind the scenes getting you back on the road.

Our dedicated teams provide customer service and logistical support for manufacturer approved used car schemes, supporting entire approved dealership networks to the highest standards. In addition to being the friendly voice that helps customers with warranty claims, we also support dealers to sell and promote warranties with training, marketing support and management expertise. Our team in Lyon supports a number of roadside assistance schemes with coverage across Europe. If you need help abroad, it’s out extensive network of mechanics that provides it.

Your warranty scheme, run by us

When you’re considering a partner to provide automotive solutions, you need to be confident that they can deliver peace of mind – not just for your business, but for your customers too.

With over 40 years’ experience in the automotive and mobility sector, Opteven is one of the largest players in the European market. Our scale, expertise and financial stability enable us to provide fully compliant, quality products and services – helping our partners to grow their revenue streams, reputation and customer retention.

Whether you’re looking for standard off-the-shelf products and services or a fully bespoke solution, we can fulfil all your requirements. Our products and services are available as branded or white-labelled, and we can provide an end-to-end solution from purchasing products through to claims handling and renewals.

We welcome the opportunity to work together and have an experienced team ready to help your business.

Choose Opteven for your:

Manufacturer’s approved used vehicle warranty programme
UK or European roadside assistance and recovery programme
Branded warranty programme
Tyre & Alloy insurance
MOT insurance
Smart repair insurance
GAP insurance.

Warranty and insurance expertise

Our product family includes a range of used vehicle warranties and asset protection insurance. We offer uninsured and insured warranty schemes along with a range of value added products.
That’s why vehicle manufacturers choose us for warranties that come with their approved used cars, bikes, vans and trucks. We don’t just develop the warranties, we’ll roll out your scheme, oversee it through a nationwide group of regional account managers, support dealerships with point of sale materials and handle the claims. Put your brand in our hands.

A state-of-the art EU logistics centre

Our group head office in Lyon houses a vast team of call handlers who tap into local repairers across the continent. When your customers travel abroad, we’re behind your brand, organising repair and recovery, repatriation and all the features of your scheme.

And, you don’t just have to be a UK roadside assistance and breakdown service, we run EU travel support for financial services organisations that offer premium perks to their customers.

With our support you can expand your reach without the time and overheads of building a capability of your own.

Compliance, governance and auditing

Our dedicated team of compliance, governance and audit experts protect the best interests of our corporate partners and lead with a best practice approach to FCA compliance and Customer Duty regulations. And that’s just the start. Let us help you take products to market without the risks of compliance failures.

We have a long track record of overperforming against our service level agreements for call answer and claim resolution times.

Exceptional customer care

Our helpful team answer calls promptly, listen carefully and deliver exceptional service. We take care of your customers at every stage of the claims process with the courtesy and professionalism they deserve. Our systems are crafted to support the high demands we place on the teams that provide telephone and online assistance, so you can be sure that every call placed is a call handled quickly and conscientiously.

What makes us the best at what we do?

Our people are at the heart of our business
Opteven seeks employees who share our ‘can do’ attitude. We empower our people to do their very best to ensure that our partners receive the first-class service they deserve. Our passion for personal growth is demonstrated by every member of our strong, stable and highly motivated team.

Want to know more?

To find out more about how we go above and beyond to deliver unrivalled peace of mind for you and your customers, please get in touch.