Corporate Account Executive

Reporting to the Head of Strategic Partnerships, this role will be responsible for supporting the account management activities related to Opteven’s UK Strategic Partnership Portfolio.

Main Job Missions

• Implement and manage desk-based Account Management activities to support the growth and commercial activities for our partnership base.
• Implement activities to improve service delivery and performance and recorded within our dedicated Teams environment.
• Working with the Opteven’s Head of Strategic Partnerships take ownership of specified Partnership activities & processes – including but not exclusive too:- MI/Data/Reporting, Supporting Review Packs.
• To support client’s requests and preparation of pending client reviews.
• Help identify any future cross sell opportunities within the Partnership Portfolio that could help enhance our commercial relationship, development revenue streams and further lock in our client’s commitment to Opteven.
• Support to ensure Opteven are compliant, by preparing for Client Audits, gathering evidence and coordinate activities.

Activities

• Prepare client review packs (PowerPoint) which will include operational performance, MI and future initiatives.
• An important point of contact for all strategic client’s requests and to liaise internally to gather required information.
• Ensure internal stakeholders are briefed on pending client activities – such as status of contract discussions, pivotal points in project plans and product developments.
• Distribute MI/Data to clients providing insight on SLA performance and operational commitments.

• Customer Service, Account Management and Sales Background.
• Intermediate Microsoft skills – including PowerPoint.
• Use of Reporting tool – Tableau.
• Must have worked in Team environment.
• Act as intermediaries between all other departments (including HQ – Lyon) within our organisation.
• A liaison between our all teams and all clients – ensuring customer satisfaction.
• Excellent communicator & presentation skills and ability to build internal and external relationships.
• Being able to use owe initiative and take ownership of task and execute problem solving skills to progress topics.
• Self-Motivated – Empower oneself to take ownership and drive projects through to completion.
• Supporting customer meetings/reviews in person and via teams.
• Coordinating internal and external and arrangement client meetings, prepare agenda and content.
• Proactively ensuring all aspects of the client’s account are up to date/ progressing.

• Desirable
  Some knowledge of the Corporate Sector and Automotive industry.
• Finance & Service Delivery Industry background.

Soft Skills

• Customer focused, always have the customer at the heart of everything we do and deliver.
• Team player, supporting and helping colleagues to be successful.
• Working collaboratively with Opteven’s shared service to support the best outcome for the customer.
• Results Driven, always achieving targets.
• Process Oriented, ensuring efficiency and effectiveness.
• Agile, nimbly moving from one subject to another.
• Able to prioritise across a wide range of competing priorities.
• Deliver, on time and to a high quality.