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FAQ

Welcome to our FAQ page. Here you'll find answers to our most commonly asked questions.  

How do I change my contact details ?

We can update your contact details for you. To do this, please contact us via our site contact form with your warranty number and your new details. Once received, we will update them on our systems and the change is immediate.

How do I get details of my warranty and the coverage I am entitled to ?

To obtain a copy of your warranty, please contact the garage or dealer from whom you purchased your warranty. You can also contact our customer services department via our contact form.

How can I terminate my contract ?

If your contract permits it, simply send us your request to the address below :

Opteven Customer Services
Oxford House
Oxford Road
Thame
Oxfordshire
OX9 2AH

Or email us at: ukenquiries@opteven.com