Warranty Customers
Warranties that work for you
Opteven UK develops, sells and administers vehicle warranty and insurance products. We supply our own range of Safe & Sound warranties and related products to dealers of used vehicles: from cars, vans and HGVs to motorbikes or mixed stock. We also administer warranty programmes for a number of famous automotive brands and our corporate team work with a host of household-name brands that offer roadside assistance and breakdown support in the UK – we provide the service to UK customers travelling in Europe.
Opteven has been trusted by manufacturers, larger dealer groups and independent dealers across Europe for nearly forty years. Operations within the UK started in 2015 and is now Opteven’s second largest market behind France, ahead of Italy, Germany and Spain.
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To keep people on the road, making the cost of motoring more manageable.
Mechanical Breakdown Warranties from Opteven
ICE Cars
Electric and Hybrid cars
Vans and Light Commercial Vehicles
Motorcycles
HGVs
We provide and manage mechanical and electrical breakdown warranty programmes for all types of vehicles, new and pre-owned, with various cover levels. We also offer Roadside Assistance and recovery and a range of value-added products such as SMART Repair insurance to keep your bodywork, tyres and alloys in great condition to help maintain the value of your car. Pay up front or monthly – whatever works for you to make the cost of running your vehicle manageable and more predictable.
Covering you and your customers everywhere, every mile.
If you’re a vehicle manufacturer, a vehicle dealership, a roadside assistance or motoring organisation or a car finance business, we have can provide a complete range of warranties for every type of vehicle, in addition to giving you access to sales training, point of sale material, reporting and market information. Our specialist and dedicated teams make sure your customers get the quality of care and support your brand demands.
Talk to your Opteven Account Manager or our dedicated Sales & Service Team.
Become a corporate partner and let us administer your warranty programme or EU roadside assistance scheme.
Opteven has you covered with Safe & Sound warranties
Safe cover - for vehicles of any age and mileage
Secure cover - for vehicles up to 10 years old with less than 100,000 miles
Supreme cover - for vehicles up to 7 years old with less than 70,000 miles
Superior - for vehicles up to 8 years old with less than 80,000 miles - call for a quotation
Advantage - for vehicles up to 12 years old with less than 120,000 miles - call for a quotation
Once you buy your vehicle, you’ll want to keep it safe and sound, and to keep its value as it ages. That’s where a warranty comes in.
You can buy a warranty for 3-36 months at a range of claim limits and cover levels based on the age and mileage of your vehicle.
Your dealership recommends Opteven warranties
Your dealer recommends Safe & Sound® warranties from Opteven because they know we cover the parts that matter and pay out quickly on claims. When you purchase a warranty you will receive an email with your full terms and conditions, along with your Agreement Schedule. These detail coverage at a component level so it’s easy to work with us if you need to make a claim. And don’t worry – if you sell your car before the policy expires, you can transfer the warranty to the new owner. Just let us know.
Want to know more?
Your dealer will be happy to answer your questions but if there’s anything else you’d like to know, please contact us.
We provide and manage mechanical and electrical breakdown warranty programmes for all types of vehicles, new or used, with various cover levels. We also offer Roadside assistance and recovery as well as value added insurance products such as a Combined RTI and Guaranteed Asset Protection (GAP) insurance, Tyre and Alloy Insurance and more to keep your bodywork in great condition to help maintain the value of your car. Pay up front or monthly – whatever works for you to make the cost of running your vehicle manageable and more predictable.
Covering you and your customers everywhere, every mile.
If you’re a vehicle manufacturer, a vehicle dealership, a roadside assistance or motoring organisation, or a car finance business, we can provide a complete range of warranties for every type of vehicle, in addition to giving you access to sales training, point of sale material, reporting and market information. Our specialist and dedicated teams make sure your customers get the quality of care and support your brand demands.
Work with us
If are a dealer who wants to provide Opteven warranties. We’d love to hear from you. Click here to get in touch
If you are an automotive brand, become a corporate partner and let us administer your warranty programme or EU roadside assistance scheme. Contact us
Safe & Sound Warranties
Safe & Sound warranties are available from 3-36 months in duration. We provide three levels of cover; Safe, Secure and Supreme.
Warranties cover you against unexpected expenses associated with mechanical or electrical failure making the cost of motoring more predictable. According to the Office for National Statistics, the cost of parts and labour has risen by 50% in the last five years making repairs less affordable and more challenging to fund. In response to rising costs, motorists are choosing to extend their policies, keeping warranty cover for longer to ease the cost of ownership.
Roadside Assistance & Recovery
Home start - we'll come to your driveway
Emergency repairs at the roadside
Covered for 30 days travel in the EU
Recovery to a garage within 10 miles
Roadside assistance is part of Opteven’s heritage, going back to our days as part of RAC France. When you buy a warranty, you can add three or six months’ cover. You can also buy a separate policy lasting from 3-36 months to give you cover throughout your warranty period.
We support our UK customers when they are travelling within Europe, where we work with most major roadside assistance providers in every country.
Our global headquarters in Lyon houses one of the largest and most advanced logistical centres for administering roadside assistance throughout Europe. If you already have a roadside assistance scheme membership and are travelling abroad, it’s likely that it’s our team in Lyon arranging for local mechanics to go to you if you make a callout.
Value Added Insurance Products
Accidents happen but there are products available that can help take some of the worry and stress away when unexpected damage occurs.
Designed to provide an additional layer of protection from unforeseen events such as theft and total loss, wheel and tyre damage, and minor bumps and scratches, the Safe & Sound family of products can be added to vehicles at time of purchase and sold through different routes to market which have the applicable accreditation. Helping to get customers back on the road, whilst protecting one of their biggest assets.
Talk to us about GAP, SMART Repair Insurance, SMART Tyre & Alloy Insurance, MOT Insurance.
Combined RTI & Gap Insurance
We’ve reinvented GAP insurance to create a more rounded product. It covers your vehicle against total loss from theft anywhere in the UK or EU. Packed full of features, our Combined RTI and GAP insurance, covers your insurance excess and helps you pay for a temporary replacement vehicle to keep you mobile.
SMART Repair Insurance
What’s really SMART about this insurance product is that a specialist mobile technician comes out to you to treat minor cosmetic damage such as scratches, scuffs and very small dents. They will make the abrasion go away, leaving your paintwork in top condition. Your pride and joy will gleam again so that it retains more of its value as it ages.
SMART Tyre & Alloy Insurance
When alloy wheels get scuffed or scratched it can taint the look of your vehicle. Instead of paying the price for minor abrasions in a loss of value to your vehicle, you can get your alloys and tyres refurbished so they gleam again. SMART Tyre & Alloy Insurance covers you for up to 10 alloys and 5 tyres during the term of your policy. Rather than paying a big price for a small bump, leaning on your Tyre & Alloy Insurance policy will help your vehicle stay in great condition, without the need to replace parts, causing more scrap metal.
The SMART technicians travel to you and effect repairs on the spot. It couldn’t be simpler. Just the service you want to help your vehicle keep its value and its looks.
MOT Insurance
MOT Insurance covers you against unexpected bills when your vehicle is due for its annual MOT. Whether you pay up front or by instalment, budgeting for MOT insurance is a way to make your spending more predictable, shielding you from the potential expense of repairing or replacing parts in order to keep your vehicle legal and roadworthy with a pass at its MOT test.
Ideal for newer cars, MOT can be forward dated to commence after the vehicle’s third year ready for its first MOT. MOT insurance is available on commercial vehicles as well as cars and motorbikes used for personal use. If your business relies on you being mobile, covering your van or truck can be a smart move, ensuring that you can carry out your work in a vehicle fit for purpose.
White label warranty programmes
ICE, electric and hybrid cars
Extended warranties that dovetail with manufacturer's warranties
Approved used vehicle schemes
Motorcycles
LCVs and HGVs or fleet vehicles
Warranties for captive automotive finance houses
We develop and administer warranty programmes for famous brands. If you’re an automotive brand looking to diversify into used vehicle warranties, expanding your portfolio and customer offering, we can help. We not only develop uninsured, dealer fund and insured warranty products, but we’ll roll them out to vehicle dealerships that want to put your brand before their customers.
Our highly trained teams will manage all inbound calls and emails concerning claims, respecting your brand approach and upholding your levels of customer service. You’ll get the benefit of an enhanced consumer offering, without the overheads of managing financially regulated products. Plug into our expertise and our dedicated teams can be keeping your customers on the road.
If you’re a vehicle manufacturer, a roadside assistance or motoring organisation or a car finance business, we can provide a complete range of warranties for every type of vehicle, in addition to giving you access to sales training, point of sale material, reporting and market information. Our specialist and dedicated teams make sure your customers get the quality of care and support your brand demands.
Talk to your Opteven Account Manager or our dedicated Sales & Service Team.
Become a corporate partner and let us administer your warranty programme or EU roadside assistance scheme.
Roadside Assistance and Recovery across Europe
We extend the reach of your UK roadside assistance scheme to cover customers when they travel on the continent. You manage the callouts in the UK, we cover your customers in the EU.
A host of famous brands rely on us for their EU cover: such as those you’ll recognise from their yellow and black, orange and green logos. In the EU Opteven is the number one roadisde assistance administrator. Our global headquarters in Lyon houses one of the foremost logistical centres, packed with highly trained teams of experts that answer customer calls and liaise with a vast network of mechanical repair garages and recovery. We will get the callout answered the fastest anywhere in Europe. That’s a fact we’re proud of and that’s why we’re the go-to provider of Roadside Assistance for UK and EU brands who want out of country cover for their customers.
Our corporate team in the UK will work with you to arrange a contract that meets the exacting needs of your customers and your brand. That way, you’ll liaise with us in the UK, while your contract is operationally delivered in the EU. Don’t branch out without us.
Making the cost of motoring more manageable
Breakdowns can happen at any time, regardless of the vehicle’s age. The risk goes up with the mileage, and because mechanical parts suffer wear and tear at different rates, it’s hard to predict what will need to be repaired or replaced first.
While new vehicles are covered by the manufacturer’s warranty for the first few years, the owner is exposed once this expires. And not all used cars come with a warranty from the dealership, so buying a warranty is a great way to protect yourself from unexpected expenses. It makes the cost of car ownership more predictable and gives you the reassurance that you’ll be back on the road quickly if anything goes wrong.
A Safe & Sound® warranty from Opteven could provide you with:
- A full range of cover for mechanical, electrical and electronic parts
- Cover for vehicles up to 10 years old and 100,000 miles on the date of sale
- Payment options – up front or in monthly instalments.
- Quality service from our fully trained Claims team including technical experts.
- Plus other benefits, depending on the warranty you choose.
Key Figures
1,330,000
contracts signed
11
European markets
3.5
million calls
+20,000
customers
18
manufacturer partners
2,000,000
vehicles with an Opteven warranty
Do you have a question?
Our friendly team is here to help with any questions you may have about buying, extending or claiming against your warranty.
And if you’re a business looking for a partner to roll out your warranty scheme, we’ll connect you with the right person. Just call and ask.
