FAQ
Welcome to our FAQ page. Here you'll find answers to our most commonly asked questions.
How can I terminate my contract ?
If your contract permits it, simply send us your request to the address below :
Opteven Customer Services
Oxford House
Oxford Road
Thame
Oxfordshire
OX9 2AH
Or email us at: ukenquiries@opteven.com
How do I report a breakdown on my customer’s vehicle?
After examining the vehicle and diagnosing the fault, please contact our claims team:
email | ukclaims@opteven.com
tel | 0345 222 4540
We will require various documents relating to the vehicle to validate and support your request.
How do I cancel a warranty ?
For all enquiries regarding warranty cancellation, please email ukenquiries@opteven.com and include the warranty number.